I.System login and registration problems
- If the system is disconnected suddenly, it is normal. Check whether your device is faulty.
- Customers who have registered before can login directly. If a customer forgets their password, it can also be retrieved via the “Forgot Password” button, while customers who have not registered can register via username or email. If you still cannot view the page information after login, you can contact customer service.
II.News page content update time problems
Official news will be updated in real time, and Sansjing system will capture the latest three months of current affairs policy. If there is no new official news within 3 months, this page will remain unchanged. When a new policy appears, the content of this page is replaced with a new message notification. Of course, previous policies can still be viewed from the system history.
III.Inventory management and order synchronization problems
Sometimes, the remaining inventory quantities displayed by the system do not match the actual remaining inventory quantities. This is because system will only update the data. This is normal, just wait for the system to refresh. While using system, you may find that orders are not being synchronized. This problem usually occurs due to an expired system authorization or a canceled store authorization. The solution to this problem is to re-authorize the system and ensure that your system version is compatible with the online store platform.
IV.Performance problems
- If you find that the system is running slow, this may be due to network issues, hardware issues or problems with the system itself. First, you need to check whether the network connection and hardware devices are normal. If the network and hardware devices are fine, then you may need to contact us.
- If the system crashes frequently, this may be due to insufficient memory in the system or other system issues. You can try upgrading the system or increasing the memory. If the problem persists, then you may need to contact us.
V.Interface problems
- This may be due to network problems or system setup issues. First, you need to make sure that the network connection is working and then check the system settings. If the problem persists, then you may need to contact us.
- This could be due to a misconfiguration of the interface or some other issue. You need to check the interface configuration and make sure that all the information is correct. If the problem persists, then you may need to contact us.
VI.Device problems
- This may be due to the fact that the operating system of these devices is not compatible with system. First, you need to make sure that your device meets the system requirements for system. If the device meets the requirements, then you may need to contact us.
- This may be due to hardware limitations or operating system limitations of the device. You can try using these features on other devices or upgrade your device. If the problem persists, then you may need to contact us.
VII. License and authorization problems
- If your system license has expired, then you need to repurchase the license. If you have already purchased a license, then you need to verify that the license has been properly applied to the system.
- This could be due to license issues or account settings. You need to check the license and account settings. If the problem persists, then you may need to contact us.
VIII. System maintenance problems
Sansjing system is maintained by professional technical team members and will be upgraded every three months. If customers encounter problems such as system delays, they can check whether they can upgrade the system, which will be more smooth to use.